Last updated: 12th Jan, 2026
Peridot (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or make a purchase from our website (“Site”).
By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. About Peridot
Peridot is an eco-conscious clothing brand based in India, creating made-to-order garments for the following categories:
• Women
• Teens (Boys & Girls)
• Kids (Boys & Girls)
We currently ship across India with free shipping. As our garments are made-to-order, we do not accept returns, except in cases of manufacturing defects.
2. Information We Collect
We collect information to provide a smooth shopping experience and to improve our products and services.
2.1 Personal Information You Provide
When you interact with our Site, we may collect:
• Full name
• Email address
• Phone number
• Shipping and billing address
• Order details and preferences
• Communication sent to us (emails, messages, feedback)
This information is collected when you:
• Place an order
• Create or attempt to create an account
• Contact us for support
• Subscribe to communications (if applicable)
2.2 Automatically Collected Information
When you browse our Site, we automatically collect certain information, including:
• IP address
• Browser type and device information
• Pages viewed and time spent
• Referring URLs
• Cookies and similar tracking technologies
3. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to:
• Enable core website functionality
• Understand how users interact with our Site
• Improve user experience and performance
• Support analytics and marketing insights
You can control or disable cookies through your browser settings. However, disabling cookies may affect some features of the Site.
4. How We Use Your Information
We use your information for the following purposes:
• To process, confirm, and deliver your orders
• To communicate order updates and shipping details
• To verify your identity and prevent fraud
• To provide customer support
• To improve our products, services, and website experience
• To recommend products based on preferences and past interactions
• To comply with legal and regulatory requirements
We do not sell your personal data to third parties.
5. Order Fulfilment & Third-Party Services
To operate efficiently, we work with trusted third-party service providers. Your information is shared only to the extent necessary for order processing and operations.
Key partners include:
• Website & Hosting: Shopify
• Page Builder: Foxify
• Payments: Razorpay
• Shipping & Logistics: Shiprocket
These partners are obligated to handle your data securely and only for the intended purpose.
6. Payments
All payments on our Site are processed securely through our payment partner.
Peridot does not store or have access to your full payment details, such as card numbers or UPI credentials.
7. Shipping Information
We use your shipping information to:
• Fulfil and deliver your orders
• Provide shipping updates
• Resolve delivery-related issues
Typical delivery timelines range between 8–14 business days, as our garments are made-to-order.
8. Returns & Manufacturing Defects
Peridot follows a no-returns policy due to the made-to-order nature of our garments.
However, if you receive a product with a manufacturing defect, you may contact us within the specified timeframe, and we will review the issue in accordance with our defect policy.
9. Data Retention
We retain your personal information only for as long as necessary to:
• Fulfil the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements
Once no longer required, data is securely deleted or anonymized.
10. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
• Unauthorized access
• Loss or misuse
• Alteration or disclosure
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
11. Your Rights
As a user, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications (if applicable)
To exercise these rights, please contact us using the details below.
12. Children’s Privacy
Our products cater to children; however, our Site is intended to be used by parents or legal guardians.
We do not knowingly collect personal data directly from children without parental consent.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.
Continued use of the Site after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:
Email: Connect@peridot.earth
Brand Name: Peridot
Country: India
